KPROX IT Business Solutions
Web Developer
San Francisco & Bay Area
February 2006 – Present
Design and develop web sites for small to mid-sized companies, ranging from simple static sites to complex dynamic sites. Develop sites with WordPress, and train end-users on content management tasks like creating, editing, deleting, attaching files, and more. Confortable working with HTML/HTML5, CSS/CSS3, PHP, MySQL, XML, Ajax and JavaScript, and able to successfully apply creative solutions to clients needs. Set up and manage web servers using Apache, MySQL and PHP under Windows, Mac, and Linux platforms (XAMPP, MAMP, and LAMP) to test sites and applications before going live. Provide technical support on-site and remotely via chat, Skype, and LogMe In. Set up Google Apps. Develop intranets, websites, and applications using different tools, i.e. Adobe Dreamweaver, Aptana Studio, etc. Successfully meet goals individually and as part of a team.
AT&T
Communication Specialist
Palo Alto, CA
December 2003 – February 2006
Furnished technical support to AT&T customers in person and over the phone. Troubleshoot wireless equipment to resolve common and complex issues. Focused on small business wireless solutions. Educated clients on benefits and most important features of equipment like smartphones, wireless cards, and laptops. Extensive experience setting up wireless networking services on a myriad of devices. Advised and assisted power users in setting up their smartphones to sync contacts with their computers and back them up.
Avance Hispano Magazine
Web Developer
San Francisco, CA
December 2002 – December 2003
Developed their website and an online business directory of Hispanic businesses located in San Francisco and the Bay Area, which later expanded to subsets of Latin American countries business directories. Designed the databases and developed a user interface and control panel for database management. Maintained and updated databases and web pages, and trained end-users on database update. Designed advertisement banners. Actively participated in brainstorming, and conducted meetings with decision makers, graphic designers, journalists, data-processing clerks, and junior web developers to set guidelines and deadlines of new projects. Produced detailed instruction manuals documenting website specifications, updating tasks, resources, and more. Installed, customized and implemented a content management system (WordPress) and set up a web server for testing site improvements and applications before going live.
Super Sistemas
Manager & Web Developer
Puerto La Cruz, Venezuela
August 1997 – February 2000
Designed, developed and implemented web hosting, web site development and web design services. Developed web sites using the latest technologies at the moment, i.e. HTML, Active Server Pages, JavaScript and CSS. Provided technical support and consulting services to clients. Designed technical training curricula and schedule on HTML, MS FrontPage, MS Office, and Windows classes. Network infrastructure installation, setup, and troubleshooting. Designed, installed and set up an internet café, and wrote a software application in Visual Basic to handle its operations. Configured and maintained Internet Information Server. Supervised computer maintenance, repair, and upgrades activities.
Holiday Magazine
Production Director
Puerto La Cruz, Venezuela
1992 – 1997
Managed the design and production schedules. Established the guidelines for the magazine layout. Produced artworks for the sales department. Coordinated activities with printing companies. Created visual concepts for internal ads. Wrote and proofread articles. Led and managed photography projects. Developed black and white photographs. Managed and maintained graphic files from customers and advertising agencies. Installed software packages like Photoshop, PageMaker, FreeHand and other on Macintosh computers. Trained entry- level graphic designers on software usage.
SKILLS
* Operating Systems: Windows 95/98/XP/NT/2000/Vista/7, Mac OS X, and Linux (Ubuntu and Fedora) * Scripting and programming: HTML, XML, CSS, JavaScript, Ajax, PHP, MySQL, Apache, Aptana Studio, Adobe Dreamweaver. * Graphic Design: Adobe Illustrator, Photoshop, Lightroom, InDesign, Fireworks.
EDUCATION
Certificate of Achievement in Web Application Development Candidate.
College of San Mateo, CA. 2012.
Systems Engineering. 1992 – 1996.
Instituto Politécnico “Santiago Mariño”, Venezuela.
J.D. 2002.
Universidad Santa Maria, Venezuela.
LL.M. in US Legal Studies. 2006.
Golden Gate University. San Francisco, CA
LANGUAGES: English and Spanish.





